Shipping policy

Shipping Policy
Thank you for visiting and shopping at Dja-Wonmuruk. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy 

Shipment processing time

All orders are processed and shipped within 1-4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time
Shipment cost:
AusPost Standard 3-5 business days: $10
Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses
Dja-Wonmuruk ships to P.O Boxes addresses within AUS.

Shipment confirmation & Order tracking
You may receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes My Website (change this) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Dja-Wonmuruk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do ship outside Australia. Dja-Wonmuruk currently follow Australia Post Polices when shipping overseas,  therefore international shipping costs can be determined at checkout. Feel free to contact us to learn more at info@dja-wonmuruk.com.

Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.